UX Case Studies and Work Samples

PTAI — Simplifying Complex Acquisition Workflows

Product Design • UX Strategy • Research • Design System

Redesigned a complex acquisition workflow to reduce cognitive load, improve task completion, and create a more intuitive experience for acquisition professionals.

Blueprint-style drafting tools illustration

My role: Lead UX/Product Designer
Focus: Research → IA → UX → UI → Design System
Impact: Unified 35 screens into a scalable, accessible experience

Design System — Scaling Consistency Across Products

Design Systems • Product Strategy • Accessibility

Created a reusable component library and shared standards that improved consistency, accelerated prototyping, and strengthened designer-developer collaboration.

My role: Lead UX/Product Designer
Focus: Audit → Components → Governance → Handoff
Impact: 40% faster prototyping and 70% greater UI consistency

Federal Contract Comparison — Simplifying Decisions

Product Design • UX Research • Data Analysis

Unified fragmented contract-selection workflows into a clearer comparison experience guided by the Customer Experience Maturity Model.

Ideas developing into a light bulb illustration

My role: Lead UX/Product Designer
Focus: Discovery → Workflow → Testing → UI
Impact: Reduced complexity across contract discovery and comparison

DOI LCRMSCP — Modernizing a Research Website

UX Strategy • Workshops • Information Architecture

Used fast-paced workshops and tree testing to transform a difficult-to-navigate research site into a responsive, coherent digital experience.

My role: UX Strategist & Product Designer
Focus: Research → Workshops → IA → Responsive UI
Impact: Delivered 35 responsive screens in eight weeks

Project Echo Tulane — Accessible Training at Scale

UX Research • CMS Strategy • Accessibility

Designed a two-pronged CMS experience for collecting, reviewing, and sharing evidence-based opioid-use-disorder training resources.

Electronic repository of training materials illustration

My role: Lead UX/UI Designer
Focus: Research → Personas → IA → Prototype → Testing
Impact: Created a scalable, 508-conscious content workflow

HHS Intranet — Improving Employee Findability

UX Research • Information Architecture • Testing

Redesigned employee navigation and quick-task access through personas, content sorting, A/B concepts, and moderated usability testing.

My role: UX Researcher & Product Designer
Focus: Research → Personas → IA → A/B Testing
Impact: 75% successfully located homepage quick tasks